We, us or our – Carrington Investment Consultants is a limited company registered in England and Wales, company number 3193939 and having its registered office at One Chapel Place, London, W1G 0BG.

Contact information – These are details that can be used to contact a person, including title, first name, surname, personal telephone number, fax, email address, home address, country, postcode or city of residence. This may also include work contact information such as work telephone number, fax, work email and work address

Data controller – Means a natural or legal person (such as a company) which determines the means and purposes of processing of personal data. For example, we are your data controller as we determine how we will collect personal data from you, the scope of data which will be collected, and the purposes for which it will be used in the course of us providing you with intermediary services

Data protection regulation – Applicable data privacy and protection laws

Employment status – This is information about your work, if you are employed, self-employed, unemployed, a student or on job seeker allowance

FCA – The Financial Conduct Authority, being the independent watchdog that regulates financial services

Financial information – This is information relating to your financial status, including salary/income, outgoings/expenditure, tax rate and P60

Health information – This is information relating to your medical history, including symptoms, diagnoses, procedures and outcomes, as well as information about your height and weight. This could include previous and current or persistent medical conditions and family medical history

Identity information – This is any information that can be used to distinguish a person or verify their identity, such as name, date of birth, place of birth, gender, marital status, national identity card/number, passport, drivers licence and national insurance number

Intermediary services – These are the services we provide to you in relation to the products, which may include:

Life Planning/ Cash Flow Modelling

Pension and Investment Advice

Protection Advice

Advice on Alternate Investments

Lenders – A mortgage lender (for a list of current lenders which we work with, please contact us – see How to contact us above)

Lifestyle information – This includes both work and leisure behaviour patterns. Most relevant to your products may be your smoker status, alcohol consumption, health, retirement age and exercise habits

Product – This is an investment, pension, mortgage or protection policy in respect of which we provide intermediary services to you

Product provider – A company that provides investment, pension, protection and/or general insurance products (for a list of product providers which we work with, please contact us – see How to contact us above)

Sanction check info – This is information relating to your politically exposed persons (PEPs) status and Her Majesty’s Treasury financial sanctions status, which is recorded to prevent fraud and money laundering

Vulnerability – A vulnerable consumer is someone who, due to their personal circumstances, is especially susceptible to detriment, particularly when an advisory firm is not acting with appropriate levels of care. These customers are more likely to suffer severe detriment if something goes wrong. Details of vulnerability fall into the following categories: health; resilience (financial); life events; and capability (financial knowledge/ confidence)